Payment Options

What is a purchase order?

A purchase order (PO) is the official confirmation of an order. It is a document sent from a purchaser to a vendor that authorizes a purchase. A purchase order authorizes the purchase to be processed but is not actually payment. Following the processing of the order and delivery of goods, the organization will be invoiced and payment will be requested within 30 days of invoicing.

If your school, school district, hospital, business or organization uses purchase orders, you can send us a purchase order online, by fax, email or mail. Once a valid purchase order is received our Customer Support Team will process. Please see purchase order requirements below and note a credit application may be required.

If your order is not placed during normal business hours (8:00 a.m. to 5:00 p.m., EST), it will be processed during the next business day. Please contact our customer support team at 1(800) 588-4548 or by email if you have questions about your purchase order. To avoid duplication, if you fax, email, or place the order on the website, please do not send us the original. See example here

Pay online:
Choose the items you wish to purchase and add them to your Shopping Cart, then proceed to checkout. Provide your customer information and shipping method. When selecting a payment method, choose Purchase Order. Your order will be sent to customer service for review and you will receive a confirmation we received your order.

Pay by fax or email:

• Fax a copy of the purchase order to 1-866-585-6260.
• Email your purchase order to Customer Service at css@tobiidynavox.com

Pay by mail:

• Mail the original purchase order to us at:
  Tobii Dynavox
  2100 Wharton Street
  Suite 400
  Pittsburgh, PA 15203

For fax, mail or email PO's, make sure they contain the following information:

 

Make sure to also include:

• Purchase Order Number
• Order Information
  • Item Number and/or Item Description
  • Accurate pricing for all items
  • Accurate shipping charges
• Applicable taxes

To place an order on behalf of a tax exempt organization or individual, please call a customer service specialist at 1 (800) 588 4548. You will need to provide proof of state tax exempt status for the state where the product is being shipped. The organization or individual name on the order must exactly match the state tax exempt certificate.

To expedite this process, please create an account on goboardmaker.com (via the login/sign up) for the tax exempt organization or individual and then submit your documentation through our tax exemption portal.