Payment Options, Terms & Purchase Orders

3 ways to pay!

Credit Cards

We accept Visa, MasterCard, American Express and Discover.

Check/Money Order

Make payable to Tobii Dynavox and send remit payment with Reference Order/Quote Number to:

Tobii Dynavox
PO Box 72153
Cleveland, OH 44192

Order Form

Download the Order Form.


Download the Tobii Dynavox W9.

Sole Source

Download the Sole Source.

Purchase Orders

If your school, school district, hospital, business or organization uses purchase orders, you can send us a purchase order online, by fax, email or mail. Once a valid purchase order is received our Customer Support Team will process. Please see purchase order requirements below and note a credit application may be required.

Online Tax-exempt Orders
To place an order on behalf of a tax-exempt organization or individual, please call an customer service specialist at 1 (800) 588-4548. You will need to provide proof of state tax-exempt status for the state where the product is being shipped. The organization or individual name on the order must exactly match the state tax-exempt certificate. To expedite this process, please have a customer account already created on for the tax-exempt organization or individual.

Option 1: To pay for your order with an online Purchase Order:

  1. 1. Choose the items you wish to purchase and add them to your Shopping Cart.
  2. 2. Sign In or Register (create an account).
  3. 3. At Checkout, enter Billing and Shipping information.
  4. 4. Select a Shipping Method.
  5. 5. Select Purchase Order as your Payment method.
  6. 6. Enter your Purchase Order Number in the appropriate field(s) and confirm that you have reviewed the terms and conditions*
  7. 7. Press Continue to process your order.
  8. 8. Please DO NOT send your PO to our office, your order will be duplicated. Entering your PO# online is all we require to purchase your order.

*Your order will remain on-hold until it has been authenticated and processed by our Customer Service Team.

Option 2: Mail, Fax, or Email your Purchase Order to us:

1. Fax a copy of the purchase order 1-866-585-6260.
2. Email your purchase order to Customer Service at
3. Mail the original purchase order to us at:

Tobii Dynavox
2100 Wharton Street
Suite 400
Pittsburgh, PA 15203

Please note: If your order is not placed during normal business hours (8:00 a.m. to 5:00 p.m., EST), it will be processed during the next business day. Please contact our customer support team at 1 (800) 588-4548 or by email at Vendor Address if you have questions about your purchase order. To avoid duplication, if you fax, email, or place the order on the web site, please do not send us the original.

For Fax, Mail or Email Purchase orders, please make sure they contain the following information:

Vendor Address

Tobii Dynavox
2100 Wharton Street
Suite 400
Pittsburgh, PA 15203
"Bill To" Information

Name of Organization
Phone Number
"Ship To" Information

Customer Name
Phone Number

*We cannot ship items to a PO Box Address
Purchase Order Number Must contain a purchase order number
Order Information

• Item Number and/or Item Description
• Accurate pricing for all items
Shipping Charges

Must contain a purchase order number.


Shipping & Handling Fees – By Price Point

Orders $500+


Orders $100 - $499


Orders $0 - $99


Taxes Applicable taxes
Email Address Company email to receive shipping and order confirmation notices

Please contact our customer support team if you have questions about your purchase order.

EFT Information (Wire Payments)

Please contact Customer Service at 1-800-588-4548 extension 2 or email them at for EFT Information.

Payment Terms

Online: all purchases require prepayment.
Purchase Orders: payment is due 30 days from invoice date.

Customer Service Options
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ā€œIā€™m a teacher and my classroom is filled with a range of students with different needs and goals. Boardmaker Studio lets me create and adapt materials that support all of them with tools that let me add symbols to stories and create labels in multiple languages.ā€
ā€“ Marietta

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