Damaged or Lost Software

Don't worry, it's an easy fix.

v.6 Boardmaker Software Family products can be replaced if the CD is damaged or lost.

If it is Damaged

Please send your CD, Replacement Form - Damaged CD (PDF) and form of payment (Check, Money Order, Credit Card, Purchase Order) to:

Attention: Damaged CD's
DynaVox Mayer-Johnson
2100 Wharton Street
Suite 400
Pittsburgh, PA 15203

Pricing for Damaged CD

Boardmaker 125RPv6 120RPv6 $25.00
Boardmaker Plus! 1MJ100RPV6 1MJ175RPV6 $25.00
Boardmaker with Speaking Dynamically Pro 145WRPV6 145RPV6 $25.00
Boardmaker Studio TBD TBD $25.00
* Version 5.0 discontinued - See Software Family Upgrades v6 Option

Lost CD's

If current CD is lost and requires replacement, please follow the instructions listed below.

1. Provide proof of purchase for the lost product to be replaced.

  • Software Registration Number
  • Original P.O.#
  • Original Order Number
  • Copy of other vendors Purchase Order

2. Include Payment for the Lost CD.


Replacement Fee for Lost CD

Boardmaker 125RPv6 120RPv6 $50.00
Boardmaker Plus! 1MJ100RPV6 1MJ175RPV6 $75.00
Boardmaker with Speaking Dynamically Pro 145WRPV6 145RPV6 $100.00
Boardmaker Studio TBD TBD $100.00
* Version 5.0 discontinued - See Software Family Upgrades v6 Option

3. Fax/email/mail this Replacement Form - Lost CD (PDF), proof of purchase and payment check, money order, P.O. or Credit Card number to:

Attn: CD Replacement
DynaVox Mayer-Johnson
2100 Wharton Street
Suite 400
Pittsburgh, PA 15203

Fax: 1 (866) 585-6260
Email: mayer-johnson.usa@dynavoxtech.com

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